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OneShield Market Solutions
A managed core platform for specialty and E&S lines
OneShield Market Solutions is a fully managed SaaS core platform for specialty and excess & surplus carriers, MGAs, and program administrators. Policy, billing, and claims run on a single system with pre-configured content for 60+ commercial and specialty lines, so you can focus on underwriting, not infrastructure.
Get to market faster with pre-built E&S content, surplus lines tax and fee automation, manuscript form support, and configurable rating. Use it as configured, or we'll tailor it to your offering and best practices.
Get to market faster with pre-built E&S content, surplus lines tax and fee automation, manuscript form support, and configurable rating. Use it as configured, or we'll tailor it to your offering and best practices.
Core capabilities for specialty lines
Designed to work the way you do, with tailorable workflows and rules suited to your business
Underwriting & Policy
Full lifecycle coverage, from submission to renewal
OMS automates the full policy lifecycle with configurable underwriting rules that route standard risks for straight-through processing and flag exceptions for review. Spreadsheet-based rating handles complex algorithms without custom code, and supports specialty lines including excess liability, excess umbrella, professional liability, cyber, commercial property, and workers' compensation.
Key features:
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Full lifecycle management: new business, endorsements, cancellations, reinstatements, and renewals
Configurable underwriting rules with straight-through processing and manual override authority
Spreadsheet-based rating supporting any algorithm, including NCCI workers' compensation rates
Manuscript and dynamic forms with jurisdiction-specific rules for surplus lines compliance
Quote versioning with unlimited quotes per submission
Billing & Accounting
Billing that handles specialty program complexity
Multi-carrier, multi-payor, and layered billing structures with automated surplus lines tax and fee calculations across jurisdictions. Built-in GL integrations and commission tracking keep financials in sync without manual reconciliation.
Key features:
Direct bill, agency bill, and combined/account billing by carrier and program
Automated surplus lines tax and fee calculations across jurisdictions
Configurable payment plans: annual, semi-annual, quarterly, monthly, or custom
Commission tracking with configurable rates per LOB, program, and producer
Built-in integrations with general ledger systems, payment gateways, and lockbox providers
Claims Management
Built for high-severity, long-tail claims
Configurable workflows support multi-party and layered claims common in specialty lines, with litigation tracking, defense cost management, and catastrophe surge response built into the platform.
Key features:
Multi-channel FNOL/FROI/SROI intake with automated routing and triage
Flexible reserving and financial authority controls with coverage verification against policy terms
Litigation tracking, settlement management, and defense cost monitoring
Subrogation and recovery management with full lifecycle tracking
AI-Powered Capabilities
Insurance AI that accelerates real workflows
From intake through resolution, AI reduces manual review and surfaces insights across large, complex files common in specialty claims. Built for insurance, not generic automation.
Key features:
Claims Document AI Assistant summarizes documents, generates timelines, and answers questions across claim files
Submission AI extracts key data from incoming documents, reducing manual entry and accelerating review
AI-driven reserve prediction and coverage verification
Omnie virtual assistant provides 24/7 policyholder support through the customer portal
Reporting & Analytics
Portfolio visibility without the data pull
Embedded Microsoft Power BI delivers operational and portfolio visibility with standard reports out of the box and configurable dashboards for business users. A three-tier data architecture supports everything from daily operations to predictive analytics.
Key features:
Embedded Power BI dashboards with drill-down, filtering, and mapping visualizations
Standard operational and transactional report library, plus ad hoc reporting tools
Real-time submission analytics, loss ratio monitoring, and catastrophe exposure reporting
Read-only replica database available for external queries without impacting production
Comprehensive Pricing Strategy
Implementation included in fees
Annual service hours
Monthly upgrades and enhancements
No per-user licensing fees
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