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Adapt to the evolving commercial insurance landscape

Commercial insurers navigate growth opportunities amid market expansion but grapple with challenges like heightened competition, regulatory requirements, and a talent shortage. A proven core insurance platform facilitates data-driven decisions, automates tasks, and enhances digital interactions, bolstering cybersecurity to empower insurers in staying competitive, delivering superior customer experiences, and navigating the dynamic insurance landscape.

That’s where OneShield comes in.
Advantage
Enhanced Digital Engagement
OneShield’s platform includes customer portals that empower policyholders to self-serve. Customers can access policy information, make payments, report claims, and communicate with your team seamlessly.
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Multi-Channel Distribution
Our solution supports multi-channel distribution, allowing you to sell policies through agents, brokers, online platforms, and more. Adapt to changing market dynamics and customer preferences with ease.
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Analytics for Informed Decision-Making
Leverage real-time data analytics to gain insights into customer behavior, market trends, and underwriting risks. Make informed decisions and refine your business strategy.
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Configurability for Your Brand
Maintain your brand identity and create a personalized customer experience. Our team works with you to tailor the application to reflect your unique brand and customer service approach.
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Single Platform
Our robust suite of insurance software solutions, encompassing policy, billing, rating, claims, and reporting capabilities, is seamlessly integrated into a unified platform for streamlined operations and enhanced efficiency.
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Leverageable Content
Supporting 60+ lines of business, our configurable solution offers prebuilt content and reusable workflows. It adapts to changing business needs while ensuring flexibility for company differentiation. With automated rules and workflows, we streamline the end-to-end insurance lifecycle for efficient straight-through processing.
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Implementation Success
Rapid delivery of a Minimum Lovable Product (MLP) through the effective fusion of our technology and deep insurance domain knowledge, ensuring swift speed-to-value for clients.
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All-Inclusive Pricing Model
Our annual license fee can encompass software, maintenance, hosting, implementation, upgrades, and a managed service plan. This pricing model alleviates variable fees, such as large upfront implementation costs and upgrades, in favor of a predictable annualized price.

Functionality Highlights

OneShield's Policy, Billing, and Claims Administration Solutions provide some unique functionality tailored to the needs of commercial lines insurers. Beyond the core features, here are some key highlights:
Policy
Policy Management
Key functionality:
Support for admitted and non-admitted products
Manage customer data at an account and policy level
Ability to override premiums at the policy, coverage, and rate factor level
Primary and excess coverage and registration for subscriptions and towers
Support full entity management across the policy lifecycle
Endorsement management for policy changes
Country-wide model for product definition and maintenance
Streamlined underwriting and policy issuance
Billing
Billing and Accounting
Key functionality:
Flexible billing options for different lines of business
Integration with accounting systems for accurate financial reporting
Automated invoice generation and premium calculations
Support for taxes, fees, and surcharges including flexible earning methods
Claims
Claims Management
Key functionality:
Robust claims handling and tracking
Automated coverage identification based on loss information
360-degree claim summary view
Integration with claims adjusters and medical providers
Assignment administration to internal and/or external parties through tasks, diaries, notes, etc
Robust business intelligence capabilities
Fraud detection
Rules-based recovery identification across different types such as salvage, subrogation, reinsurance, and deductibles
Analytics
Analytics & Reporting
Key functionality:
Real-time data analytics for risk assessment
Support for informed decision-making and strategy development
Comprehensive reporting for performance analysis
Customer Engagement
Customer Engagement
Key functionality:
Enhance customer relationships with self-service portals
Improve client retention and satisfaction
Personalize communication to policyholders
Schedule Demo
Client Success

Fireside Chat: Erie Insurance & OneShield discuss digital distribution enablement.

Timothy Shine, Vice President, Commercial Lines Technology Erie Insurance
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