OneShield Expands AI Hub Platform with Specialty Insurance Provider, Reinforcing AI-Native Strategy for the Insurance Industry

Summary

Marlborough, MA — March 5, 2026 – OneShield, a leading provider of technology solutions for the property and casualty insurance industry, today announced that a Michigan-based specialty insurance provider has selected the OneShield AI Hub platform to power its next-generation insurance operations.

OneShield’s AI Hub is an AI operating system purpose-built for the insurance industry. The AI-native platform gives insurers access to the latest large language models and agentic capabilities without exposing private data, requiring a core system replacement, or bolting AI onto legacy architecture. AI Hub introduces a governed intelligence layer with insurance-specific plug-ins that operate alongside existing systems.

AI is fundamentally reshaping how insurance technology is built and used, said Tony Villa, CEO of OneShield. Because OneShield already sits at the center of insurers’ operational workflows, we have the context needed to apply agentic AI and related tooling in meaningful ways. OneShield’s AI Hub introduces agentic capabilities that strengthen the system of record while accelerating product development, underwriting, and operational decision-making.

This announcement reflects OneShield’s continued investment in AI-native capabilities that serve insurers regardless of their underlying core platform. Insurers already running OneShield’s OMS and OSE platforms will also benefit from AI Hub plug-ins that streamline product development, accelerate underwriting workflows, and improve operational efficiency across the enterprise.

The AI Hub is not a new core system, said Doug Moore, Chief Innovation Officer at OneShield. It’s an AI-native platform with plug-in applications that work with data from any source, giving insurers an intelligent layer across their existing infrastructure. This represents a new category of product and reflects our belief that insurers shouldn’t have to rip and replace systems to start benefiting from AI. Moore continued by saying, In practice, that means purpose-built applications delivering measurable value from day one, not AI bolted onto legacy architecture as an afterthought.

Media Contact

For more information or to schedule a media interview, please contact:

Kaitlyn Jakovcic
Sr Product Marketing Manager
OneShield

Email: kjakovcic@oneshield.com

About OneShield

OneShield delivers SaaS solutions for Carriers and MGAs, including our core policy, billing, claims, and analytics systems, OneShield Enterprise, and OneShield Market Solutions. Purpose-built for commercial, personal, and specialty lines, OneShield also offers the AI Hub, accelerating innovation and automation across our core systems and other insurance platforms.