Future-Proof or Falling Behind?

Ask These 18 Questions

Technology partnerships should empower your strategy, not restrict it. These questions help you determine whether your current platform aligns with your long-term goals, or if it’s time to explore a more flexible solution.

1. Are you being asked to migrate to the cloud without a say in the timeline?
2. Does your current vendor offer the hosting model that fits your needs?
3. How much can your internal team configure without relying on vendor intervention?
4. Are software upgrades aligned with your schedule or theirs?
5. Can the platform support both MGA operations and full carrier workflows?
6. Does the implementation approach reflect your business roadmap?
7. Is infrastructure support timely and transparent?
8. Can you monitor system performance in real time?
9. Are you locked into shared release cycles?
10. How does the platform ensure data security and compliance with industry regulations (e.g., GDPR, HIPAA)?
11. How easily can the platform scale with your business growth?
12. How does the platform charge for additional users or increased data storage?
13. Can you adapt to security changes rapidly with new technology requirements such as Artificial Intelligence and Quantum Cryptography?
14. Does your platform solution implement security best practices and encompass solutions for SIEM (Security Information Event Management), EDR (Endpoint Detection and Response), MDR (Managed Detection and Response), Vulnerability Management, GRC (Governance, Risk, and Compliance)?
15. Does your platform and support services allow for rapid security forensics and reporting to mitigate cost in the event of a security breach or incident?
16. Are you currently meeting RTO (Recovery Time Objective) and RPO (Recovery Point Objective) to mitigate downtime in the event of a security incident or disaster?
17. Is your current vendor or solution backed adequately by cyber-insurance in the event of a security incident that results in data exfiltration of customer personal information?
18. Does your current solution provide a “follow the sun” support model and allow for global 24/7 support with subject matter experts in multiple time zones?

Modernization should come with choices, not ultimatums

With OneShield Enterprise, you’re not just adopting a system. You’re choosing a partner that prioritizes flexibility, supports your business vision, and adapts to your timeline, not the other way around.

About OneShield

OneShield delivers SaaS solutions for Carriers and MGAs, including our core policy, billing, claims, and analytics systems, OneShield Enterprise, and OneShield Market Solutions. Purpose-built for commercial, personal, and specialty lines, OneShield also offers the AI Hub, accelerating innovation and automation across our core systems and other insurance platforms.