Bristol West Insurance Group
Bristol West needed a technology solution that could leverage their existing infrastructure, lower operating costs, and make it easier for producers to do business. Dragon is the nucleus of OneStep®, a web-based point of sale underwriting system that allows producers to underwrite, quote, issue and service non-standard automobile insurance policies.
Truly a "Once and Done" system that benefits all three parties: Customer, Producer, and Carrier.
Customer Service – By applying intelligent underwriting, OneStep produces accurate rates and documents at the point of sale, enabling realtime customer service and ultimately reducing servicing costs for all parties.
Revenue Growth – OneStep allows producers to sell more business to new customers and service their existing customers faster and more accurately.
Our product structure and underwriting criteria are very complex and necessitate integration with multiple third party systems and our distribution partners require excellent service so that they can remain profitable. OneShield Dragon does a great job of providing us with the configurability and flexibility to accommodate all of our business needs.
- Jeff Dailey
President and COO, Bristol West Holdings, Inc.